Shipping Policy

SHIPMENT PROCESSING TIME

All orders are processed within one business day.

Customer orders will be delivered as per the selected shipping method during the order and delivery will be done accordingly. Customers should expect the delay in delivery due to out-of-control situations like lock-down, transport blocking etc. The team will inform the customer in advance if there is any delay in the delivery due to any such situation.

SHIPPING RATES AND DELIVERY ESTIMATES

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

SHIPMENT CONFIRMATION AND ORDER TRACKING

You may contact our customer service team at +91 8882392096 or cowboy@highlandfarms.in for any information you need on shipping details.

CUSTOMS, DUTIES, AND TAXES

Highland Farms is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

Highland Farms is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.