Shipping policy

Shipping Rates and Delivery Estimates

We work hard to ensure your fresh products reach you as quickly as possible. Please review our shipping policy below for detailed information on rates and delivery timelines.

Delivery Areas & Timeframes

Delhi NCR & Serviceable Zones: Same-day or next-day delivery is available for fresh dairy orders to ensure maximum freshness.

Other Serviceable Regions: Standard delivery timelines are calculated based on your specific location and will be explicitly shown during checkout.

Shipping Charges

Order Thresholds: Shipping charges are calculated dynamically at checkout based on your delivery location, subscription status, or standard flat rates applied to your cart.

The exact shipping fee is calculated automatically and clearly displayed at checkout before you make a payment.

Order Processing & Handling Time

All orders are processed daily. Orders placed before our daily cutoff time are dispatched promptly to maintain freshness. You will receive an update once your order is out for delivery.

DAMAGES

Highland Farms takes utmost care in delivering fresh produce. If you receive your order in a damaged condition, please contact our support team immediately at care@highlandfarms.in with photos of the damaged goods so we can arrange a replacement or refund.

Let Us Help!

If you have any questions about your delivery, transit times, or need assistance with an order, please reach out to our dedicated support team:

  • Support Email: care@highlandfarms.in
  • Phone: +91 8882392096